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Does Wizzley hate Mac users?

 
Guest
on 04/17/2013

The thread about spam in comments and the delete button made me check my articles. I don't have any delete buttons. I'm on a Mac, and I've mentioned that Wizzley isn't very Mac friendly, but I wasn't aware until recently that I was missing another feature.

My main browser is Safari, but I have to use another browser as a backup because pages freeze on Safari, and I have to keep refreshing in order to unfreeze them. Because of this, I post articles with the SeaMonkey browser so I don't lose my stuff while I'm working. But Seamonkey also doesn't show any way to delete comments, and scrolling is jerky. Just tried Firefox to see if there's a delete button. Nope. 

Any chance your developer could take some time to help out Mac users? Or is there a Mac user out there who's found a browser that doesn't have these problems?

Thanks for the nudge to post this in the proper place, Chef.

 

Sam
Posts: 723
Message
on 04/17/2013

I am on a Mac too, using Firefox, and never run into any problems, SY


kajohu
Posts: 200
Message
on 04/17/2013

I'm on a Mac too, using Firefox and sometimes Chrome, and have had no problems. 

I only see the "X" for "delete" when I move my cursor along the right-hand side of the comments.  Otherwise it doesn't show.    Have you tried that?  

Good luck!  (and Macs are the best Laughing )

 

----

p.s.  Just tried it in Safari, and the delete "X"'s are still there if I run the cursor along the right-hand side. 


Karen
nightowl
Admin
Posts: 519
Message
on 04/17/2013

At least half of the Wizzley staff is using Macs. So, to answer your question, no, Wizzley doesn't hate Macs.

It is likely that the problems you are experiencing are either rooted in your machine, or perhaps just a misinterpretation of where buttons should be?


SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
chefkeem
Admin
Posts: 3394
Message
on 04/17/2013

I'm a Mackie, too. Using Chrome. No problems, either. Neither on Safari or FF.


Achim "Chef Keem" Thiemermann is the co-founder of a pretty cool new platform called...um...er...oh, yeah - Wizzley.com.
Guest
on 04/17/2013

Okay, I see the X if I run the mouse along the right side, as everyone mentioned. But why is it hidden? This "invisibles" trend (and Wizzley isn't the only site guilty of it) is obviously designed by web designers with no interest in the user's experience or lack of it. And I'm not the only person who thinks it stinks, because I've read plenty of articles complaining about it. Yeah, I'm an experienced user, but why should I have to go mousing around trying to find something that may or may not be there? How difficult, really, is it to just make the d-mned thing visible?

But that still leaves me with the constant page freezes in Safari, and the jerky scrolling in SeaMonkey. I refuse to use Chrome, and I'm not crazy about Firefox, so that leaves me switching between two browsers. Safari is the choice of most Mac users, so it would be nice if designers got off their butts and acknowledged that it has differences that make a difference when it comes to tweaking the code.

 

Guest
on 04/17/2013

 

nightowl: 04/17/2013 - 03:33 PM

At least half of the Wizzley staff is using Macs. So, to answer your question, no, Wizzley doesn't hate Macs.

It is likely that the problems you are experiencing are either rooted in your machine, or perhaps just a misinterpretation of where buttons should be?

Nightowl, Wizzley is the only site that freezes up on me, so no, it's not my machine. And that has nothing to do with buttons.

kajohu
Posts: 200
Message
on 04/17/2013

I've found Safari difficult, so never have really used it on my Mac, except to compare how pages look on different browsers.


Karen
Guest
on 04/17/2013

Safari does have display problems on some sites, but I prefer its interface to any of the others. As much as I dislike the others (Chrome for Google's pushiness, and Firefox for an unpleasant interface), I'm thinking about switching because I keep finding more sites where Safari just doesn't work. On one major news magazine, a lot of the graphics don't display at all, and article comments don't show.

WordChazer
Posts: 412
Message
on 04/17/2013

Catana, it's interesting that this site should have probable Mac issues. Apart from the expense, the one thing that is putting me off getting a MacBook Air as my travelling laptop (as my husband has) is that I couldn't guarantee the display experience on different browsers. And I do like to port my work on a flash drive so it's ready to be worked on wherever I am.

On my home machine, a second hand laptop:

  • Microsoft Office 2007
  • Chrome
  • Firefox (with an odd zoom function that only works if I set it manually and does not remember settings)

On my work machine, the enforced options:

  • Microsoft Office 2010
  • IE-whatever they have loaded, default of 120% zoom on my machine so I can read it.

I'm looking at buying a netbook or ultrabook as a travelling machine as this one is a 17" screen brick with a DVD drive, so weighs a ton when trying to pack carry-on luggage.

A colleague was moaning just this evening that her home laptop is a Vista-using Dell, and it does not talk efficiently to 2010 version Windows of any sort.

When I had a Mac in a previous Uni position (all-singing, all-dancing 21" screen iMac - or similar - desktop with built-in webcam and awesome processing power, using Firefox browser on Safari OS, if I remember, the one screamer I had was that the Office-alike program was total pants, and defaulted to a font so small I could barely read it. Remember how Office used to be back in the day with Times New Roman 10 font as standard on a full page setting? That. As someone who edits for a freelance income, the one thing I value above all is easily zoomable content, so that if the font is scratchy, I can set it to 120% or 150% to read it and therefore correct it successfully. That didn't happen with my Mac, and it was the one thing I used to hate.

It seems as if there are two camps in web design, and never the twain shall meet. There are those who design for Firefox, or latterly Chrome, on a Windows setting, and there are the Mac users who design for Safari and more recent settings.

But surely, if every website is now having to be compatible with mobile and tablet devices running Android, iOS, Windows and BlackBerry (I use Opera Mini on mine and Wizzley doesn't like it at all), it can't be too much more work to make it just as friendly to Mac users as to those of us stuck with obsolete IE on a work machine that is otherwise just fine thank-you-and-goodnight? Especially as iOS and Mac are from the same stable of software brains?

Yes, I know. I am a retro-tech expert rather than a bleeding-edge tech one. Sorry if I'm jumping to conclusions here, feel free to put me right. I'm also aware that Wizzley is relatively small fry in the grand scheme of website things (which is why I love you all so much), and may not have time/resources/finances to devote to addressing this. That's fair enough.

Interesting thread and one which I'll be keeping tabs on.


Described by one of my clients as 'a literary grammarian', writing, researching and reading are requirements for sanity, at least this side of the keyboard.
nightowl
Admin
Posts: 519
Message
on 04/17/2013

 

Catana: 04/17/2013 - 03:54 PM

Okay, I see the X if I run the mouse along the right side, as everyone mentioned. But why is it hidden? This "invisibles" trend (and Wizzley isn't the only site guilty of it) is obviously designed by web designers with no interest in the user's experience or lack of it. And I'm not the only person who thinks it stinks, because I've read plenty of articles complaining about it. Yeah, I'm an experienced user, but why should I have to go mousing around trying to find something that may or may not be there? How difficult, really, is it to just make the d-mned thing visible?

Have you tried looking at your "Comments" tab at the top navigation menu? Here you will be presented with a list of all comments, complete with a permanently visible "Delete" button. Just be aware that pushing the button will actually delete the comment from the article, not just the comments list.


SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
Guest
on 04/17/2013

@WordChazer  

All good points. I don’t know how long ago you had a Mac, but there was a time when a lot of web designers wouldn’t make any adjustments at all for its OS. I remember sites where my computer couldn’t function at all, so things are much better now. You’re probably right about a small staff, such as Wizzley’s having to set priorities, and not having the time to track down little glitches that effect a small number of people. Adapting the site for small screens and a handful of OSs is much more important these days. And to tell the truth, Apple is notorious for adhering to some nonstandard coding. Not that MS is a whole lot better in some ways. Backwards compatibility is a problem for both companies. 

I don’t remember a problem with Word’s fonts, but I haven’t used it in years because of other problems, including it being such a general mess to work with. Is the “Office-alike” app you’re talking about  Open Office or one of its clones? I use the Neo Office clone as a supplement to Scrivener, and it works very well. Its main drawback is that its just as cluttered as Word, and it isn’t always easy to find the feature you’re looking for. 

You’re lucky to be able to use a netbook. Mac’s Air is close, but I sank months of savings into one and I hate it. I’m not near any store where I could check it out first, unfortunately. I’m going to send it to my son for one of his kids. I’d much rather have one of the older MacBooks, but then there’s the problem of OS backward compatibility again. 

I couldn’t live without a computer now, but sometimes I really hate them.

Guest
on 04/17/2013

@nightowl  I've never looked at the comments tab, for some reason. It seems that every site has hidden corners that we fail to explore. Thanks for the heads up. That will make it much easier to track down a particular comment if I ever need to. Of course, this all came up in reference to spam comments, which I haven't run into here, yet. But I know it will happen. I've never been on a site where it didn't, sooner or later.

WordChazer
Posts: 412
Message
on 04/18/2013

 

Catana: 04/17/2013 - 11:18 PM

@WordChazer  

All good points. I don’t know how long ago you had a Mac,

2010, when I first started working for the Uni. Boss was a Macfreak and refused to use Microsoft anything. I still dream about that Mac. I could have watched TV on its 21"+ screen - my own home TV isn't much bigger than that!

You’re probably right about a small staff, such as Wizzley’s having to set priorities, and not having the time to track down little glitches that effect a small number of people. Adapting the site for small screens and a handful of OSs is much more important these days.

I have the same problems with my prized BlackBerry. No laptop, no Wizzley. But it does allow me to save all the Wizzley goodness for an evening when I do not have to explain myself to the techs if they find me logged into a non-work site for too long!

And to tell the truth, Apple is notorious for adhering to some nonstandard coding. Not that MS is a whole lot better in some ways. Backwards compatibility is a problem for both companies. 

I don’t remember a problem with Word’s fonts, but I haven’t used it in years because of other problems, including it being such a general mess to work with. Is the “Office-alike” app you’re talking about  Open Office or one of its clones? I use the Neo Office clone as a supplement to Scrivener, and it works very well. Its main drawback is that its just as cluttered as Word, and it isn’t always easy to find the feature you’re looking for. 

I forget which Office-alike it was we had on there: it was Boss who set it up and I know he was as fanatical about Firefox as he was Mac...

You’re lucky to be able to use a netbook. Mac’s Air is close, but I sank months of savings into one and I hate it. I’m not near any store where I could check it out first, unfortunately. I’m going to send it to my son for one of his kids. I’d much rather have one of the older MacBooks, but then there’s the problem of OS backward compatibility again. 

I don't use a netbook yet, but I am looking into one. I was ogling an Acer Aspire earlier, because one of my main wishes is a lightweight backlit keyboard machine for overnight editing and writing at digital arts parties where we all behave like cavedwellers for the weekend and rarely leave a low-lit/dark area. This one has a DVD player but is a ton lighter than the ThinkPad brick I use as my main machine. The ThinkPad is almost indestructible; at least I haven't managed to break it yet and it's traveled to several party locations with no more damage than a pulled shoulder muscle or two!

I couldn’t live without a computer now, but sometimes I really hate them.

Ditto!


Described by one of my clients as 'a literary grammarian', writing, researching and reading are requirements for sanity, at least this side of the keyboard.
LizM
Posts: 66
Message
on 04/18/2013

Mac here too with no problems.  I usually use Firefox though.  Safari is faaaar too hungry for my personal data and browsing history without enough "leave me alone" controls.

Christene
Posts: 74
Message
on 04/21/2013

I'm on a Mac too. I use Firefox and haven't had any problems here.


-Christene
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