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Help me, please!  

I need to contact support - What is the correct email?

 
Gorang
Posts: 5
Message
on 02/26/2014

I created a thread about my account and it seems to have been deleted. Where can I get support for my account?

Can the moderator which deleted my thread at least give me directions to contact Wizzley directly?

When I try to login to my main account there is an error message saying an admin has closed my account but I have no idea why, i'd like to retrieve it.

Best regards

Matt

JoHarrington
Posts: 1816
Message
on 02/26/2014

Maybe this page will help. <3


Gorang
Posts: 5
Message
on 03/06/2014

 

JoHarrington: 02/26/2014 - 02:35 PM

Maybe this page will help. <3

Thank you, I did email them however we heard nothing back for a week now. We've sent a second email, we really don't understand why our account has been locked by an admin, it makes no sense. We came here with the intention of spreading our brand and building up our account with great Wizzley pages and gaining followers here.

 

We had already started, then we login to find our account locked. One of our staff worked on our first page for a good couple of hours, now we don't have access to it and we're simply puzzled by the lack of response from Wizzley.

JoHarrington
Posts: 1816
Message
on 03/12/2014

Ah! Were you here with the sole purpose of promoting your own product/services?  I believe that's not allowed, re the Wizzley Nots.

People can, and do, promote their own stuff, but not exclusively.  You would be better off writing about general things, or a niche within your subject, then using a Wizzography to tell people about your company.


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