Flight check British Airways Club World from London to Boston

by Dreamcatcher64

A flight review on a British Airways business class (Club World) flight between London Heathrow and Boston Logan. A comprehensive look at all aspect of this premium product.

Dreamcatcher64 gives us his impresions on his flight between London and Boston.
In a laidback but very objective way, Dreamcatcher64 gives a comprehensive and detailed account on all aspects related to this flight from booking process to collecting his bag at his final destination.
A must read for those travellers who want an honest opinion and worthwhile suggestions when chosing the airline and class of travel for their next trips.

Flight details

BA215 – London-Boston               Aircraft – B777-200          Flight time: 6 hrs 45 mins

Views from the Terrace lounge onto the tarmac at LHR
Views from the Terrace lounge onto th...
Dreamcatcher64
Entrance to the Terrace Lounge on the Main building of LHR Terminal 5
Entrance to the Terrace Lounge on the...
Dreamcatcher64

Booking Process

Took advantage of British Airways crazy promotions at the end of February; too good an opportunity to miss. I booked it through their website. All done very quickly and efficiently, the flights I wanted were available and easy to book. BA’s website is one of the most easy to navigate and make bookings on. 10/10

Boarding the aircraft
Boarding the aircraft
Dreamcatcher64

Check in/ At the airport

For the first time, I did the online booking on my android phone. Even a child could do it – come to think of it, probably it’s the only way a child would do it anyway. I had pre-booked my preferred seat at the time of booking, but had no problems confirming at the time of checking in.

I arrived at the airport, with more than enough time, printed out my boarding pass at the Check in kiosks and proceeded to the Club World checking desk to check in my one bag. The check in agent was swift, friendly and completed the process in less than a minute.

Cruised through security at around 14.00 hrs, a time in which the airport was not very busy. Went  straight to the South side Lounges at T5.

For the first time, the lounge was not overflowing with passengers. I even had time to go to the Elemis rooms for a 15 minute back massage.

The only slag, the buffet seems to be locked in a time-warp. If I had bet some money on the menu, I would have won enough to upgrade to First class on this flight.

 10/10 for check in. 8/10 for Lounge experience.

British Airways' Club World cabin
British Airways' Club World cabin
Dreamcatcher64
The B777-200 forms of the backbones of BA's longhaul fleet
The B777-200 forms of the backbones o...
Dreamcatcher64

Boarding

For some obscure reason, we had to bus it to the plane. I was under the impression that was unheard of in Terminal 5. It was not that bad considering the scrum that usually forms with this kind of boarding. However, when you are travelling through a state of the art terminal you expect a more reasonable boarding experience.

7/10

The Starter
The Starter
Dreamcatcher64
Tha main
Tha main
d
The dessert
The dessert
Dreamcatcher64
Let me entertain you
Let me entertain you
Dreamcatcher64

Welcome on board/ Cabin ambience

We were greeted by three cabin crew members at the L2 door (between First and Club cabins) who directed passengers to their seats.

Because of the means we used to arrive to the aircraft, boarding was somewhat lacking in order so everyone were pretty much all over the place. Thankfully, law and order prevailed as the boarding process got under way.

Once we were seated, the crew came round offering water, juice or champagne. They also offered to hang up jackets or coats.

British Airways’ B777s have a slightly newer feel compared to the B747s in all their cabins. Their Business Class fare offer a 2 x 4 x 2 staggered layout, accepted by some, loather by others. The cabin looked fresh and clean.

9/10

The aircraft
The aircraft
 
Club World seating
Club World seating
Dreamcatcher64

Let's take a seat

Despite the layout, their seats are still their biggest asset. Fully flat bed and decent width added to the semi-private confine is good enough for privacy if travelling solo and still offers a comfortable ambience for socialising. 

10/10

Lift off

Pullback and takeoff were on time. We definitely beat the late Friday rush hour at Heathrow. 10/10

Food glorious food

Well, here was my biggest surprise. I considered British Airways had been slacking a bit on their catering lately, even in their premium cabins. This time, and it had nothing to do with my lower expectations, the food was actually one of the best I have had with them.

My starter of grilled Cajun-spiced prawns with fennel, pomegranate and lime salad, guacamole and sun-dried tomato dressing was fantastic.

The main, a seared beef filet with a creamy herb sauce, sautéed sugar snap peas, peppers, and smoked garlic mashed potatoes was coronary inducing paradise! Lemon and Amaretto tart with mascarpone was the crown in the jewel. For wholesomeness, a peppermint tea saved the day.

Ah, all that washed down with Castelnau Brut Rosé champagne and Californian Pinot Noir.

About an hour and a half before landing in Boston, we were offered an Afternoon Tea, which consisted of a meagre selection of afternoon tea sandwiches, tasty but stingy, and tea or coffee.

A selection of snacks were available in the galley for whenever one felt peckish.

10/10 for the main meal, and 6/10 for the Afternoon Tea.

Let me entertain you

This time I stuck to music, engaging on Genesis’ Trick of the tail, Pink Floyd’s Dark side of the Moon and some unheard (by me) US Country bands that set me in the mood for my US arrival.

I have to admit, nevertheless that their selection still fall short of the likes of Cathay Pacific, Singapore Airlines and Emirates. The film selection was generous and included a few new entries. I decided on one film but only too late because I probably missed the last ten minutes as were near landing. 8/10

Are you well served?

At first, service felt a bit frosty, but as the flight progressed and the catering started, the cabin crew showed why BA still fare well ahead of some of their competitors, at least in their premium cabins.

9/10

Arrival

On time. Disembarkation was also orderly, this time we did have the privilege of boarding bridges. Again, out of the airline’s control but worth mentioning, immigration process was probably one of the fastest I have experienced arriving in the States – then again, I was one of the first in the queue and there was just one other international arrival at that time apart from us.

10/10

Conclusion - overall impression

Things seemed to work well; timely departure and arrival; tasty meal; comfortable seats and pleasant surroundings, but one gets the distinct feeling there are cuts around in the service. The staff were not bad, but I have had flights with better service and friendlier cabin crew. More hit than miss, but there is a sense of something amiss. 8/10

Updated: 04/25/2013, Dreamcatcher64
 
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AbbyFitz on 04/12/2013

Wow. I hate to fly, vowed never to step foot on a plane again. This article makes it look pretty tempting. Great article!

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