At my wits end

I am asking here as a last resort because my e-mail is nearly impossible to navigate.  I'm hoping some techy person can point me in the right direction.

I have Yahoo mail and each time I try to make a hyperlink to text to send a customer a link to a product, the linked wording jumps to another place on the page.

Then, often as I continue the message it all becomes a link!  There is no help from Yahoo and it's become nearly impossible for me to contact customers as I need to.

I should change to gmail, but everything Zazzle is connected to my old Yahoo.

Any help would be greatly appreciated.

Hi Pam, I think Yahoo can be easily hacked or something. Just change your password, sign in again, and you'll be fine. I had one instance where if I hovered with my mouse over "To" I could see someone's user ID. So I changed the password.

Pam, I agree with Mira,  It's always important to change your password frequently PLUS run an antivirus program, CCleaner, and Malwarebytes - Anti Malware

Changing your password alone is paramount and will make a tremendous difference. 

I use yahoo and gmail doing both for each accounts. it's something you just have to form a habit of doing in the day and age of here a hacker there a hacker everywhere a hacker.

Once you do so you should be able to include your links once more. 

Another possible explanation could be related with upgrades Yahoo made in last months. I had few issues until I upgraded Java and Flash. This is worth a try too.

Thank you all so much for the response.  I will try all of this.

I began having troubles after Yahoo did the big changes, and I dislike it now, but hopefully this problem will be fixed.

Many thanks again.

I got SO annoyed with Yahoo a couple of years ago now that I set up Gmail and I now have Yahoo forward everything to my gmail account. Just set a reminder to log in every so often s they don't delete it if you do that!

April_M: 01/19/2014 - 01:28 PM

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I got SO annoyed with Yahoo a couple of years ago now that I set up Gmail and I now have Yahoo forward everything to my gmail account. Just set a reminder to log in every so often s they don't delete it if you do that!

That is a good idea.  It's so hard to change e-mail accounts.  I guess my problem was a needed update to Java (thanks Tolovaj!).  It seems to be working, but I still dislike the whole setup of Yahoo.

I also hated the changes at yahoo mail and I was going to change my account, with all the hassle that involves. But it appears that one of the managers who had been brought over from google was let go and the tab feature that had been so useful was reinstalled in the mail programme. Some other changes were rolled back, so I am now feeling comfortable once more with my mail.

Since the changes, I haven't been able to link my Yahoo to my MS Outlook, so have started forwarding all my emails to my Gmail since that is always connected. I preferred having them all in one place in my Outlook as I already had folders for everything!

Then set up another forwarder from Gmail to Outlook. :)  Job done!

None of the main email providers do what I want to do all together. So I tend to use hotmail for mailing lists, yahoo for other work-related mailing lists and gmail for official ongoing communication.

I'd like one which sorts by A-Z so I can delete chunks of mail from the same sender together (hotmail) which has a good spam prevention program (gmail) and which allows easy tabbed navigation (yahoo). But there isn't one of them that does all that together. Only Outlook and that's so full of holes for hackers and phishers that I will never use it on a private computer.

And why do NONE of them allow me to run down a whole list of tickboxes selecting them all for deletion or moving? EBay has that select-a bunch of notifications to a T.