Chef, thanks for posting in this thread. Just curious, do you have any thoughts on why there is a reporting issue with VigLink?
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on 04/07/2013
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on 04/07/2013
Unfortunately no, Janet. This appears to be VL's problem, and there's nothing we can do. Achim "Chef Keem" Thiemermann is the co-founder of a pretty cool new platform called...um...er...oh, yeah - Wizzley.com.
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on 04/07/2013
While I'm not the chef, obviously, I noticed VL recently updated their website. They seem to still be ironing out bugs and sometimes entire pages don't load. I'm confident, as in the past, they will eventually get it sorted. In any case, there's not much we can do other than be patient or contact VL support directly if you have concerns. SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
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on 04/07/2013
Janet, as supplemental information, our stats don't show anything since last Wednesday either, so whatever issues they're having, it's not limited to you. SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
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on 04/07/2013
You've all got me checking mine, and ditto, nothing since last Wednesday. Does this mean that when they iron out the bugs, we're all suddenly going to be rich? Don't burst my bubble! My stuff: A Writer's Guide to Wizzley | Beautiful Britain!
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on 04/07/2013
nightowl: 04/07/2013 - 06:50 PM
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on 04/08/2013
The stats I gave you last week may well mask whether or not I have any Wizzley clicks showing. I use Viglink on my own sites and directly as Twitter posts using bit.ly wrappers. Having re-checked the subsections of VL stats, those that I now assume to be related to Wizzley show 0 hits since the new VL offerings were introduced. Https://chazfox.com/
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on 04/08/2013
Chef & Anne ~ here is the response from VigLink. This seems like a problem. Hello Janet, Can you please clarify how you were using VigLink to affiliate in the past? I don't see these links VigLink enabled, nor do I see VigLink installed anywhere on the page where past eBay clicks were affiliating in the past. Thanks, Jeremy |
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on 04/08/2013
VL is Anne's specialty. Let's wait until they rise and shine in Kahleefoania (Arnold accent). Achim "Chef Keem" Thiemermann is the co-founder of a pretty cool new platform called...um...er...oh, yeah - Wizzley.com.
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on 04/08/2013
Oh, I rose alright, just not sure about the shining part... This looks more like an issue for Simon's department. Let's hope they're still bright-eyed over in the old country. SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
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on 04/08/2013
Update: It seems we did have a bug in our code :( Simon informs us that it is fixed now. We apologize for the inconvenience and possibly lost earnings during this period (since sometime last Wednesday). Unfortunately, since there has been no tracking neither Wizzley nor VigLink have a chance to recover the clicks from that time frame. @Jo, so sorry to burst your bubble... SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
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on 04/08/2013
nightowl: 04/08/2013 - 04:53 PM
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on 04/08/2013
It's ok. I read it on a day when nothing could burst my bubble. :D And thank you, Janet, for being so on the ball. I wouldn't have discerned that there was a problem so quickly, as my VigLink hits do often miss a day or two. My stuff: A Writer's Guide to Wizzley | Beautiful Britain!
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on 04/08/2013
Janet thank you so much for being on top of this. |
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on 04/08/2013
Thanks for being so gracious and patient. Yes, things happen... I admit I didn't think much of it initially since VigLink have just updated their website and are still tweaking around the dashboard. It's not unheard of either that there are sometimes reporting delays. They did inquire earlier today if we're having technical issues, but thanks to Janet's vig-ilance we were already on it! SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
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on 04/08/2013
nightowl: 04/08/2013 - 08:04 PM Groooooooaaaaaaannnnnghnnn! Achim "Chef Keem" Thiemermann is the co-founder of a pretty cool new platform called...um...er...oh, yeah - Wizzley.com.
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on 04/08/2013
nightowl: 04/08/2013 - 08:04 PM I like that I am glad I was able to help in this situation. |