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I am unable to update my profile

 
happynutritionist
Posts: 30
Message
on 08/19/2014

Hello, I went to my settings to update my profile. I joined VigLink and added the email, tried to edit my profile text which it told me was too long, and couldn't, and also tried uploading a new picture. In every case I was unable to update or save. Perhaps it is locked or not available because I have not been active recently. Can someone help? Thank you. Claudia Laughing


Claudia L. Meydrech a/k/a happynutritionist
nightowl
Admin
Posts: 519
Message
on 08/19/2014

It's certainly not a problem if you haven't been active here for a while. Perhaps clearing your cache and restarting your browser might help.

If issues persists please let me know and I'll be happy to take investigate further.


SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
happynutritionist
Posts: 30
Message
on 08/19/2014

Okay, I'll close down and try again...if you don't hear more, it worked. Thanks for your help!


Claudia L. Meydrech a/k/a happynutritionist
happynutritionist
Posts: 30
Message
on 08/19/2014

Decided to come back and share that my problem was I had too many words/characters in my profile and had to delete enough of them so that I could edit. I was trying to do it a little at at time but it would not let me so copied and edited on notepad then pasted it. Then I was able to save everything that I changed on the page, just in case that is helpful to anyone else :-)


Claudia L. Meydrech a/k/a happynutritionist
cmoneyspinner
Posts: 73
Message
on 08/17/2016

Hi!  I am unable to update my profile. I know that I have not been active here for a while. But one of the links on my profile is wrong and I would like to change it. The system keeps prompting me to change my password. I don't want to change my password. Frown  I want to correct the erroneous link.  What's up with that??


Treathyl FOX aka cmoneyspinner.  My Blog Stop! and My Pain, Your Gain! are my blogs.  Please visit!
Simon
Admin
Posts: 620
Message
on 08/18/2016

Oops, that's a bug. We'll have that fixed in a few minutes/hours.

Thanks, Simon


An expert is a man who has made all the mistakes which can be made, in a narrow field.
Niels Bohr (1885-1962)
cmoneyspinner
Posts: 73
Message
on 08/18/2016

Oh! OK! Thanks for responding so fast!  Laughing

Thank You Sweetie-cy1144


Treathyl FOX aka cmoneyspinner.  My Blog Stop! and My Pain, Your Gain! are my blogs.  Please visit!
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