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››Keep Getting Logged Out

Keep Getting Logged Out

3,310 views · 14 posts

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Help me, please!
Apr 4, 2012

In the last few days, I've had to keep on logging in to Wizzley - not every single time I visit but definitely more than once per day. I'm not logging myself out and never had this issue before.

It's just done it again with Firefox but I've also had the problem with Safari on my ipad as well and I think on Chrome on my laptop too.

Not sure if anyone else is having this issue. I do prefer to stay logged in seeing as I'm the only one to use the devices I'm logging in with. Thanks.

Apr 4, 2012

I am sorry to tell you I do not know why is this happening, but would like to inform you it happened to me in recent days, as well. 

Hopefully someone will explain?

P. S. I am using Google Chrome. 

 

Apr 4, 2012

Maybe some site work, there is a lot of maintenance and improvements constantly in the works.  Just a wild stab at a guess.  

Apr 4, 2012

I don't know if this is what you mean, but I've always had to log back in, after I've closed and then restarted the browser.

Apr 4, 2012

No, it can be mid-article sometimes. You save a module and suddenly BAM Wizzley is down for maintenance. 

Then you refresh the page and it's back.  It's only for seconds each time, but it has happened a lot over the past couple of days.

I'm on Firefox too.

Apr 4, 2012

Oh. I'm on Wizzley all day long, but I haven't noticed anything.

However, I'll bring it up in our team conference tomorrow.

Are you saying that you get logged out during those few seconds?

Apr 5, 2012

No, sorry, I misread the original post.  I get the Wizzley in maintenance page, then refresh and it's all back.  It will have always saved my work.

I always have to log in again, if I close Wizzley.  I just thought it was set up that way.

Apr 5, 2012

Do you check the box where it says: "Stay logged in"?

Apr 5, 2012

Odd. Maybe it is because of maintenance. But up until the last few days I've just stayed logged into Wizzley and closing and restarting a browser hasn't made any difference to that.

The last time I had to log in was yesterday evening so maybe it's fixed itself! 

Apr 5, 2012

I have had the exact same thing happen just in the last few days (and again just now).  I usually do check the "stay logged in" box.  I just thought it was an issue with my browser - it didn't occur to me that it might be a wider problem.

Apr 5, 2012

Simon, sorry just had to interject.  You are awesome.  Smile

Apr 5, 2012

Thank you. Just to say that I've stayed logged in all day today on all the main browsers so seems to be fixed for me :)

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