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Help me, please!  

Problems with login - and the solution

 
makingamark
Posts: 29
Message
on 05/27/2011

I had a bit of a wobbly this morning

I went to login and it wouldn't work.  Cry

I got the normal type message about the fact I hadn't typed something right. Close inspection revealed that the end of field for the user name wasn't accepting all the characters of my email address.  I could get so far and no further.

Panic panic - write message / email everybody I can think of!

Calm down. 

Read message again and it says "user name or email address"

Tried login again using just my username - and it logged me in

Come and write forum message with very red face! Embarassed

 


Katherine Tyrrell is makingamark. My art blog Making A Mark is rated #3 in top 25 art blogs in the UK.
Hans
Admin
Posts: 105
Message
on 05/27/2011

last night we made an update, so just try to clear the browser cache and make a browser restart... Maybe this was the reason?


My Tip: Public domain images on Pixabay.com :-)
Hans
Admin
Posts: 105
Message
on 05/29/2011

ok, the login field is too short. not more than 30 characters are accepted... we put this on our to do list.


My Tip: Public domain images on Pixabay.com :-)
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