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Help me, please!

Referrals not being counted

Jerrico_Usher
Posts: 1210
Message
on 07/26/2012

I brought this up before when someone I sent here to sign up didn't show up in my referrals list- I had another person sign up and again they too didn't show up in my list- this is a bit disarming, I don't want to keep sending people here if I'm not going to get credit for them signing up. This person I just signed up had cleared her cookies and had never signed up (or heard of) at Wizzley before- there's no reason she didn't show up- I handed her my affiliate link, she clicked it and signed up. Is there a glitch in the matrix?

I noticed she didn't show up but figured I'd give it a few hours before making a fuss.

Jerrico

katiem2
Posts: 979
Message
on 07/26/2012

Is she a user here now?  Did she show up here at Wizzley and not as your referral.  That happened to me before, I think human error, and yet the staff credited me.  All was worked out fine, rest assured.


Katie McMurray
Simon
Admin
Posts: 578
on 07/26/2012

Hey guys,

probably, your users had their cookies/history deleted or maybe they switched their browser or computer before signing up. Just let us know who it was and we'll assign them manually to your accounts. Send us a note :)

JoHarrington
Posts: 1816
Message
on 07/26/2012

I've had a couple like this.  I thought I'd done something wrong with the link.  I know that the last one was going to PM Chef Keem, which is how we usually get around it.  He hasn't shown up yet though.


Simon
Admin
Posts: 578
on 07/26/2012

Maybe he didn't see the message or something. You can also send it to me and I'll fix it.

chefkeem
Posts: 3100
Message
on 07/26/2012

Must have been an oversight of some sort, Jo. PM me again?


Achim "Chef Keem" Thiemermann is the co-founder of a pretty cool new platform called...um...er...oh, yeah - Wizzley.com.
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