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Help me, please!

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sheilamarie
Posts: 274
Message
on 07/15/2012

This seems to be an odd thing to complain about, but I was just wondering if anyone can help relieve some of my frustration.

For the last week or two, I have had to sign in every time I come to the Wizzley site. Sometimes I even have to sign in again when I move from page to page on the site. It's a bit time consuming. It isn't true about other sites I visit that I have checked "keep me signed in" and I have checked that box each time on the Wizzley site. I do have cookies enabled for Wizzley. Any other suggestions?

Thanks for any help you can give me.


Read one of my books Sheila's Books
Jerrico_Usher
Posts: 1210
Message
on 07/15/2012

I wrote this wizzle just for you Sheilamarie (and anyone else who can benefit from it) :)

http://wizzley.com/log-in-issues/

-Jerrico

dustytoes
Posts: 1087
Message
on 07/15/2012

I also have to sign in each day, but never from page to page.

Seems odd to me.


(edited to say - Jerrico - I baked those cookies! really.)

Jerrico_Usher
Posts: 1210
Message
on 07/15/2012

that is strange. I notice most of the time unless I sign out or delete cookies I don't have to sign in again, but sometimes it just makes me, maybe the cookie wasn't read correctly due to internet latency or something... But knowing how it all works I find is a tremendous help in both resolving issues like this and knowing how to prevent them too (sometimes in cleaver ways)...

Jerrico_Usher
Posts: 1210
Message
on 07/15/2012

@Sheilamarie- I just realized something that may help too... I forgot about this because it's become a habit :) but when I reboot the computer and go to wizzley, sometimes I land on the login-signup default page, and at first would think I had to log in but came to find out later that I can click the wizzley logo at the top and the page would reset in logged-in mode- 

It seems sometimes even though the cookie is valid and working the logged in page doesn't always load, but clicking the icon causes the page to reload and thus read the authentication cookie... so....

If you find you're confronted by the login screen and you should already be logged in, hit that top left wizzley logo with the stars on it, and see what happens. It hit me because I did it just now and remembered this post...

Jerrico

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