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Why I Don't Use the Reply Function on the Comments Approval Section of Our Dashboard

Sheri_Oz
Posts: 439
Message
on 10/01/2012

I don't use it because my reply is inserted above the comment I am replying to and not below and indented that would make it clear that I was replying to that particular person.

Whether you leave the order of comments from last to first or change the order from first to last (while showing only the latest 5 comments), it would be much easier to follow if replies to specific comments were indented.


Jerrico_Usher
Posts: 1210
Message
on 10/01/2012

Wouldn't it be obvious that your leaving a comment when your name is on the article as the author with a picture and any other reply won't be that person? I'm not sure how this doesn't work. (although aesthetically I like the indention idea like they do in the HP forum... it's pretty pimp :)

Sheri_Oz
Posts: 439
Message
on 10/01/2012

It's not always obvious since the reply to the comment comes ABOVE the comment and, therefore, is read before the comment, itself. In order to make that clear, you have to mention the commenter's names in your reply, something I remembered to do when replying on the article, itself, rather than on my dashboard when approving the comment.


Jerrico_Usher
Posts: 1210
Message
on 10/01/2012

I consider using peoples names in a reply polite anyway- proticol but polite- it addresses people like people not a figure online, the @so and so is the most common way. What if you set your comments to load in ascending order rather than decending, then all comments would be in order- personally, however, I like the last to first on mine. I think the problem with indenting the comments is screen real-estate- they have to watch every pixel to assure the site doesn't look funny... but perhaps Simon could make replies a different background shade to show author and reader respectively  :)

Simon
Admin
Posts: 578
on 10/01/2012

@Jerrico: Rendering an author's reply in a different background color is an excellent idea - noted down :) I thought about that recently, and now that it is mentioned here, it's definitively a great motivation to implement it!

On Wizzley, all comments are in descending order, deliberately, and there is no option to change that, for two reasons:

a) We intent to keep the platform to be consistent. Changing the order of comment on a per-article base is rather confusing for regular readers.

b) With the latest comments on top and only showing the latest 10 comments automatically, Google will regularly find some fresh content on your articles. Otherwise, there will be nothing new in the comments section for Google.

@Sheri: Indenting comments is certainly a great idea and it's been discussed over and over in our team conferences Tongue Out. However, a) it involves a lot of development work, b) not everybody actually likes indented comments, c) it doesn't make things easier for our responsive, mobile layout, as Jerrico pointed out already ...

Personally I think the @username solution works best in all cases and it's quite common practice.

Simon
Admin
Posts: 578
on 10/01/2012

Funny enough, I myself - developer of this new feature - have just recently completely confused answering to a comment with answering to a message. I though I was answering to a message, but it was a public comment :-P Maybe we should make this a bit more distinguished :-D

Jerrico_Usher
Posts: 1210
Message
on 10/01/2012

maybe it's the tired brain but ... huh? what new feature? what message? lol I'm as confused as a long tail cat trying to figure out how to run out of the room full of rocking chairs without hitting his tail once :) 

Simon: 10/01/2012 - 07:33 AM

Funny enough, I myself - developer of this new feature - have just recently completely confused answering to a comment with answering to a message. I though I was answering to a message, but it was a public comment :-P Maybe we should make this a bit more distinguished :-D

 

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