Shopping for shoes on the high street when feet are painful, swollen, arthritic or just larger and wider than what the manufacturers see as 'normal', can be a nightmare.
A man or woman in this situation knows how embarrassing it can be to expose problem feet in a public place to an assistant who may not be particularly knowledgeable or sympathetic to one’s needs.
In addition, the sheer fatigue of shopping for shoes when feet are painful can be a deterrent. In particular, the elderly and/or disabled shopper will find internet shopping so much easier if they have access to a computer.
Fortunately there are plenty of shoe retailers on the internet who understand these difficulties.