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Help me, please!

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pkmcr
Posts: 447
Message
on 09/23/2011

Chef to be honest I have stopped driving traffic  to any of my pages here for the time being - although obviously traffic is still arriving because of the backlinks etc - I am going to keep that under review because it's not presenting a positive image of me at the moment.  I have the latest versions of all browsers and the images below show what I am seeing in IE, Chrome and Safari in that order.

If this is a screen resolution issue then something needs to change because I cannot be the only person in the world using the one I mentioned:

IE View

 

Chrome View

 

Safari View


chefkeem
Posts: 3100
Message
on 09/23/2011

Paul - I wrote to Simon about it. Maybe he has an idea...

However, I checked your Smurfs page in Chrome, FF, and Safari. It looks just fine. I wouldn't worry about a "negative image" - it might happen only on your computer.

Could anyone else please check Paul's page, and let us know if it's ok? 

http://wizzley.com/smurfs-halloween-costume/


Achim "Chef Keem" Thiemermann is the co-founder of a pretty cool new platform called...um...er...oh, yeah - Wizzley.com.
mivvy
Posts: 17
Message
on 09/23/2011

It looks OK for me. I use Internet Explorer, no overlap.


Mivvy at Squidoo
pkmcr
Posts: 447
Message
on 09/23/2011

Okay summary of my testing:

1. Four computers/laptops here - same issue

2. Two iPads - nothing appears at all in the sidebar with the only options to share hidden away at the bottom

3. Neighbours computer - fine!


nightowl
Admin
Posts: 488
Message
on 09/23/2011

I've tested several browser/screen resolution configurations and it appears to be a screen resolution problem (e.g. 1024px width is not enough). I'm sure Simon and Hans are trying how to best accommodate all possible end user scenarios without compromising our page load speed too much.

Hang in there, we will find a solution for this soon!

As for those of you who are not too keen on having the social widget, please consider the following:

- Not having it at across the top moves the content higher up. Higher is better.

- The widget is more likely to get noticed, and acted upon, when it is more prominent.

- It does not move around; it remains fixed while the rest of the page scrolls. The reader can "like" or bookmark at any time while reading your awesome article, not just at the beginning (when he/she hasn't read anything yet) or at the end (when they might be eager to move on).

- It's not necessarily forever. In order to remain fresh and interesting, things need to be switched around or modified from time to time. If it gets old after a while we might try something else.

- Sometimes we reject changes for subjective reasons. If that is the case perhaps you just need a bit time to warm up to it.

- If we truly missed the mark, and the majority agrees, then we're always flexible. ;)


SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
pkmcr
Posts: 447
Message
on 09/23/2011

I do appreciate what you do here and the efforts you make honestly Smile

I also appreciate that there are a decreasing number of people that use a 1024 x 768 resolution - but we are still a sizeable proportion when you think in the millions of users and I am sure you will come up with a solution.  On some browsers the icons intrude into the page at that resolution and therefore make the text unreadable.

One thing worth mentioning is that there is no bottom scroll bar available when I am on a page so it's not even as if I can scroll to get at the icons


lakeerieartists
Posts: 769
Message
on 09/23/2011

I have to admit that I do not like those scrolling sidebar thingys.  If I am going to click I will at the top or bottom and then I do not like having the bar in my face.   Just my opinion.  Smile


Paula Atwell (aka lakeerieartists) is the owner of an online art gallery, Lake Erie Artists Gallery and a freelance writer
Hans
Admin
Posts: 106
Message
on 09/24/2011

We tested the button bar on Windows and Ubuntu. So far it works for us, but I heard that Mac users have problems too. If it does not work it helps if you tell us the browser version and the operating system. We try to fix the errors as soon as possible :-)


My Tip: Public domain images on Pixabay.com :-)
nightowl
Admin
Posts: 488
Message
on 09/24/2011

@Hans, I believe the problem is not with the type or version of the browser. It has to do with screen resolution.

A good tool to test what a site looks like in all sorts of scenarios is browsershots.org. Here's a sample what one of my pages looks like on 1024px screens with various browsers. (It can take more than an hour to get all the screen shots, some of those examples are still being generated).

As Paul has mentioned, there is no scroll bar at the bottom to view beyond the left edge either.


SEO Praxis: Specializing in WordPress Hosting and Small Business Web Design.
Simon
Admin
Posts: 578
on 09/25/2011

Hi guys,

sorry, I've been away over the week-end. We'll keep working and improving, until the widget works properly. Also we'll try to find a way to include it in a more elegant way than it is right now. I guess in about two days, it should be fine :)

pkmcr
Posts: 447
Message
on 09/25/2011

I thought I ought to share this - I managed to work out where to click to like an article but then the pop out box remained, in a faded form, on the page - I scrolled up and down and it followed me!  See screen capture below:


Simon
Admin
Posts: 578
on 09/26/2011

Touching the message with the mouse cursor or clicking on it will make it vanish. I'll include a timeout, so it'll vanish automatically after 5 seconds. I keep on testing, but couldn't see the bugs so far. It's hard to debug when you can't see the problem :-P But we'll manage!

Simon
Admin
Posts: 578
on 09/26/2011

Okay guys, I've analyzed the whole thing in detail:

In about 90% of all cases, an old file in the browser cache is/was the cause of the problem. Paul, your first two screenshots on top show the old, gray thumb icon, which is caused by an outdated style sheet.The third screenshot (Safari) already shows the new, blue thumb button. It only shows some pixels of it though, because the browser width is too small to show the whole button widget.

Virtually every website has a minimum width, which is required for all objects to be visible. Up to now, Pagewizz had a required width of about 920 pixel. With the new widget it increased to about 1100 pixel. That is obviously a bit too much, since a lot of users have their browser width set to ca. 1000 pixel.

A common solution is, to make the like-buttons shift into the content (as it was before), as soon as the browser width is too small for the new version. We may implement this quickly. However, it would be interesting to know first, if you actually like the new buttons at all! An important advantage of the new version is: The buttons are always accessible and can't be missed. Also they are not part of the content and by that, might improve our AdSense CTR a little bit.

Cheers,

Simon

p.s.

From now on, the rating message disappears automatically after 5 secs. Pleeease make sure, you have reloaded the page without using the browser cache. Otherwise it won't work Wink

Simon
Admin
Posts: 578
on 09/26/2011

Okay, after some hours of programming, some things have changed:

First off: Please make a complete reload of the page. Lot's of files have changed, that are usually stuck in the browser's temporary cache. For most browsers, hold down the shift key while clicking on the browser's reload button. Simply restarting the browser often does not work.

The new like widget:

We have two different display modes: On narrow windows, the like buttons are automatically inserted into the content, just below the headline. On windows, that are wider than 1100 pixels, the like buttons automatically shift out of the content and remain sticky at the left side. We also implemented some more or less intelligent slide-in-fade-in-out effects, so that the buttons are not that much "jumping into the reader's face".

Cheers, Simon

Jimmie
Posts: 338
Message
on 09/26/2011

I'm having lots of trouble with the like button.

Today I visited some pages via the email that notifies me of new wizzes.

I'm still seeing the Amazon logo for the Like button. (Cache emptied several times. I use Chrome and am not switching to any other browser, for the record.)

screenshot

Then when I click the Amazon logo, I get an error message that says to refresh the page. When I refresh the page, I see the pretty vertical buttons. Personally I think the Wizzley Like and the FB like are too similar, but at least I can see and use them. (I was also seeing a lot of overlap like some of the screenshots here, but that seems to have been cleared up.)

screenshot

 

Why am I having to load each wizz 2xs to see the page as it should be presenting?

 

Simon
Admin
Posts: 578
on 09/26/2011

Hi Jimmie,

all problems you describe are really caused by outdated files in the browser cache - for sure :) Chrome is particularly resistant in keeping old files alive, that's why it's so fantastically fast. It's an awesome browser. Don't worry about readers from Google: They will see the page as it is supposed to look.

I looked up the refreshing procedure for Chrome:

http://superuser.com/questions/89809/how-to-force-refresh-without-cache-in-google-chrome

So, depending on the version and/or system, use Ctrl+F5 or Shift+F5. I hope, that'll fix it for you :)

pkmcr
Posts: 447
Message
on 09/26/2011

That looks much better!  Thanks for sticking with this and resolving it


Simon
Admin
Posts: 578
on 09/30/2011

In some rare cases links adjacent to the like-box widget couldn't be clicked. So, we had to change the markup a bit. As usual: A full and fresh reload of the page is necessary to make everything work properly. Without reload, the like widget will appear inside the content - don't worry, if you see it.

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