How do we engage an audience? We are told humor helps, that a sparkle of wit can make the conversation more enthralling. But what if the topic is serious?
Safety can easily be categorized as serious business. To free up imagination and conversation it's best if everyone is relaxed, if they can trust themselves to have a laugh or make a joke.
When conversation is reserved then we start to see employees not asking questions, not being involved, so that they can finish the conversation quicker and get back to activity they value more highly.
Let's take a look at humor and safety. They are more closely related than one might think.