1. Keep your cool - No matter what someone else may be writing, how irate or abusive they're being, do not sink to their level. If you feel yourself becoming angry - and don't we all at times - walk away from it for a few hours and come back with a more relaxed head.
2. Never insult your readers' intelligence - Just because someone disagrees, doesn't make them stupid. In all honesty, of course, they might be stupid, but you can't make that judgement based on a three sentence comment.
And, if you resort to insinuating or outright saying that a commenter is 'stupid' it says far more about you than it does about them. And, just in case you were wondering, what it says ain't pretty.
3. Subscribe to Voltaire's school of thought - "I do not agree with what you have to say, but I defend to the death you're right to say it." As long as someone is expressing themselves in a reasonably polite manner, there's no need to rubbish their opinion.
For example, if I'd written an article about the oblate spheroid nature of the Earth and someone said they believe the world is actually flat, that's not harming me, so there's no point in starting an argument. As Salt 'n' Peppa's 'None of Yo Business' teaches us, "opinions are like (expletives) and everybody's got one". If you intend to go around telling everybody, who disagrees with you, that they're not entitled to an opinion, you'd be better off in Stalinist Russia...As long as you are Stalin, of course.
4. Pick your battles - As mentioned above, there are some things that are just not worth getting your panties in a bunch over. Other things, however, are worthy of your time. As always, though, convey yourself in a respectful way.
Always remember, your success as an online writer is as much about your online persona as it is about your talents as a writer. So, don't put those unflattering colors on display.
5. Always respect other's cultural or religious beliefs - Personally, I don't believe in a God, but it would be arrogant and obnoxious of me to tell others that they're wrong to believe otherwise. When it comes to matters of faith or perception, as long as nothing offensive is being written by your readers, they have every right to hold those beliefs.
Comments
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Abby, I think when it comes to subjects like that, there's no getting away from some heated and possibly controversial debates cropping up. No doubt some of your readers will be vehemently opposed to what you've got to say.
For what it's worth, I think, in those instances, all you can do is put your opinions across in the most calm and courteous manner possible - no matter what the fall out of that is, you still come off seeming like a well-balanced human being.
Of course, there are times when no matter what your point of view, how carefully you state it, or how articulate your arguments, commenters will take offence, rant and/or rave, but if you've said your piece, other (more reasonable) readers can draw their own conclusions.
Yes. I recently wrote an article involving guns and school shootings on another website. It has sparked some lengthy comments by readers but I was afraid to say anything to controversial in reply. I didn't want to start anything. I guess I should have lol
Hi, Lana and Abby. Thanks both for your kind comments. You're right, Lana, sometimes it can be difficult to know what to say other than, "I enjoyed reading this". I think most of us still appreciate those kind of remarks (there's nothing wrong with them), they just don't offer an opportunity to engage in a conversation, which could add even more value to the original article or post.
And likewise, Abby, if someone's just complimenting you, it can be hard to find anything other than "thanks" to say in reply. If you can see any opening for additional debate or discussion though, it's a great idea to jump on it.
This is a really informative article. A lot of times I really don't know how to respond to some comments I get, other than thank you.
I think everyone has suddenly gone shy. Good article. I try to leave comments but sometimes just don't have much to say other than I enjoyed it.